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FAQ

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • Say I never made a tree before, what is your general process of researching my family tree from the beginning?
    We begin creating the tree itself by placing the immediate family in the tree. Then we start looking for great grandparents and then branch out to seeking the siblings of the grandparents. We then present information that we might have found such as birth locations, occupations, or events that took place in their lives, etc. From there, the client can pick the singular topic or individual which they would like us to focus on as a new project. The process repeats itself going forward for every family member. A DNA test can be suggested at any point during the process.
  • How much do your services cost?
    Genealogical research costs vary for each project. Ancillary services begin at $25 USD. Get your free consultation today!
  • Who is the founder of Rízes Hellenic Genealogy Research?
    Rizes Hellenic Genealogy Research was founded by John Daskalakis in 2022.
  • Is it Rises or Rízes?
    Rízes. The “í” in Rízes has an acute accent mark instead of a dot on top like in the “i” the English language. Therefore, the name is pronounced with a rolling “r” and then a long e sound together followed by a short e at the end “rhi-zess” which translates to “roots” in Greek.
  • What is Rízes Hellenic Genealogy Research?
    Rízes Hellenic Genealogy Research is a New York Metropolitan Area based Greek genealogy research company that supports the global Greek community in uncovering their roots and heritage, understanding the stories of their ancestors, and passing that knowledge to their descendants. For more information on our services visit our services page.
  • How do I prepare for the free consultation?
    You should have something to write and jot down notes, suggestions, and reminders during the consultation. You should also start thinking about the singular topic you would like the research to focus on. It would be good to start thinking about collecting letters, photographs, etc. that pertain to the individual.
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